Shipping policy

Shipping policy

Thank you for shopping at Wine Store PLUS. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Currently shipping times are 7-10 business days.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order here: 

https://winestoreplus.com/apps/trackingmore

Damages

Wine Store PLUS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Cancellation Policy:

If a customer wishes to cancel an order that has not been shipped, please contact customer service during normal business hours at support@winestoreplus.com or simply reply to the order confirmation email with the cancellation request.  Wine Store PLUS will do our best to assist you promptly in a timely manner. Items that are special orders, marked as shipped and drop-shipped items cannot be canceled after the order is processed. Restocking fees may apply on special order items and items marked as an assembly. In the event that an item cannot be canceled, customers are able to return eligible items.